Support Center

Sam360 Agent Introduction

Last Updated: Aug 24, 2018 09:54PM IST
The Sam360 agent can be installed on a Microsoft Windows® device in order to
  • Gather software & hardware inventory information
  • Meter software usage
The agent does not include any user interface components. It simply runs in the background collecting inventory and/or software usage information. All collected data is uploaded over a secure HTTPS link to the Sam360 servers on port 443.

The latest version of the agent can be downloaded from the Sam360 portal configuration page or from the partner client list (if applicable) The agent installer is customised specifically for each client, so no configuration is required during the installation process.
 

Requirements 

  • Windows XP SP3 or newer
  • 256 MB RAM
  • 50 MB of available disk space
  • The agent communicates with the following Sam360 servers over https (port 443) It may be necessary to add an exception to proxy or firewall white lists to enable this communication.
    • EMEA Clients (Europe, Middle East & Africa)
      • hello1.sam360.com, hello2.sam360.com
      • srv1.sam360.com, srv2.sam360.com
    • Americas Clients (North America & South America)
      • hello1.us.sam360.com, hello2.us.sam360.com
      • srv1.us.sam360.com, srv2.us.sam360.com
    • APAC Clients (ASIA & Oceania)
      • hello1.aus.sam360.com, hello2.aus.sam360.com
      • srv1.aus.sam360.com, srv2.aus.sam360.com

The Sam360 agent installer is a standard Windows Installer package and can be deployed using any of the following mechanisms

Contact Us

a07e75482d8c9acab6343240bed7a2d1@sam360.desk-mail.com
http://assets1.desk.com/
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